South Park Center's Tenant Handbook:Bomb Threat

Bomb threats are very rare and when they occur they are mostly found to be crank calls, but all of them are to be treated as actual until proven to be otherwise.

If you receive a bomb threat:

Attract the attention of a co-worker. Have your co-worker call 911 (use 1-800 688-8000 if problem occurs on 9-1-1 system) to request the call on the line to be traced and for the police department to respond.
Get as much information as possible about the bombs location, type and time of detonation. Complete a Bomb Threat Checklist.
Ask about the bombs appearance and who is placing it.
Listen for background noises or distinguishing voice characteristics that might aid police.
Assure that emergency services have been notified and relay all information.
Survey your immediate work area and report any suspicious items to the LAPD and building security. Do not touch a suspected bomb or a package that may contain an explosive device.
If necessary and after conferring with Building Management and the affected tenant management, the fire safety director will give the order to evacuate. If this order is given, tenants will be directed to an alternate safe refuge area.
The Floor Warden, accompanied by the police, will make a complete search of the suspected area(s). It will be the responsibility of the floor warden to identify any suspicious items or packages that do not belong in the space.

Bomb Threat Received By Building Management Office:

The police department will be notified immediately.
The Tenant Manager Contact(s) in the affected area(s) will be informed of the situation.
Tenants should be alert for any unfamiliar people or objects to point out to the police upon their arrival. Do not touch or handle any suspected objects.
The concerned Floor Warden and each tenant in the affected area(s) should make a complete inspection of all areas to identify any suspicious items or packages that do not belong in the space.
If the bomb threat is received against SOUTH PARK CENTER and/or not a specific floor or building, all public access areas, beginning with the most accessible, will be searched.

Relocation / Evacuation:

The Fire Safety Director, Building Management, Building Security and/or the Los Angeles Police Department will have the responsibility to decide whether tenant(s) should be relocated. If you are ordered to relocate, all the following steps should be followed:

The Floor Warden, Alternate Floor Warden and/or Tenant Manager will be advised to relocate.
Everyone should proceed quickly but calmly to the nearest stairway exit. Do not run!
The Floor Warden, Alternate Floor Warden and/or Tenant Manager should walk the suite to assist the employees and make sure everyone is aware of the evacuation/relocation and everyone has left the floor.
Relocation, depending upon the size and type of explosive device, is normally one floor below and one floor above the bomb.
Once the evacuation has begun, no one should attempt to re-enter the evacuated area until it has been declared safe by the police or fire department.
On a daily basis be familiar with your surroundings. Report any unfamiliar objects in restrooms or closets immediately to Building Management at (213) 741-7400.
Keep closets and storage areas neat, so any unfamiliar object is immediately recognizable

Suspicious Items

Letters which are unusually bulky or weighty.
Parcels or envelopes with chemical or oily stains.
Parcels or envelopes without a return address.

Dont's:

Do not handle the item.
Do not attempt to open the parcel.
Do not place the parcel in water.
Do not remove any binding material.
Do not pull or cut any material that protrudes.

Remember:

Keep Calm - Do not excite others.
Listen carefully. Try not to interrupt the caller. Ask him to repeat the message (pretend you are having trouble hearing).
Immediately after the call, call 9-1-1 and then attempt to write the entire message and complete the bomb threat checklist.
Quietly call Building Management at (213) 741-7400 and describe what happened.

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